1): What if I don't like any of the designs?

In the event that we can't present you with preliminary designs that are to your liking, we offer a limited guarantee on our services. Please read the full terms of our service of our service guarantee. If, after a few rounds of revisions and/or new designs, we still can't pinpoint the look you're after, we will bring in another designer to add a different perspective and understanding.

2): How long does the design process take?

A: We have a number of design packages to match your time requirements and budget. Each logo package features a different delivery time. Depending on the package required, you can have your preliminary designs available for review within 3 business days or for a more economical service, 1 week. Beyond the delivery of preliminary designs, the amount of time required to complete a design project depends on the client, in terms of design revisions, modification requested, complexity of logo requests, etc. All logos are different but typically a project of this nature takes anywhere from one to four weeks after preliminary designs are presented until sign-off and final download of files.

3): Can you guarantee the delivery time of a final design?

As our design process ultimately ends when you say it does, and depends on the number and complexity of revisions that you request, we can't guarantee the completion date of your finalized logo other than approximate time frames. We can, however, guarantee the delivery timeframes of preliminary concepts (depending on the package you select) and a fairly accurate delivery schedule on revisions and modification requests. If you have critical delivery timeframes, or require your final logo for a special event, please contact our client support with concerns. Depending on designer availability, we're generally able to work with you on date sensitive projects (depending on the package you select).

4): How is my new design delivered?

A: You can download your design (once finished) directly from your personal folder or we can send finished art directly to your printer or service provider. We then send different file formats and applications to you by e-mail. CD versions can be sent to you by Federal Express (if applicable and depending on your design package - certain packages require an additional S/H fee). All files are delivered in cross-platform disks for complete compatibility for third party service providers (i.e.: film/art service bureaus and/or printers). Files can also be e-mailed to you (for larger files we may use a compression program).

5): How will I be able to communicate with my designer throughout the design process?

Understanding your busy day, we try to speak with you at your convenience. The designer or representative assigned to your project will use the communication you prefer, phone, e-mail, live chat. Or, all 3 depending on the situation.

6): Will there be a 'project manager' assigned to my account?

You’ll be dealing directly with your designer and project manager who will be in full contact during all stages of your project.

7): How many designers will be working on my project?

As many of our designers required to finish the job. Every project at Money’s Worth Advertising, Inc. is a collaborative effort and receives the attention of our design staff, usually through production meetings and brainstorming sessions

8): How many colors can I include in my logo. Does it cost extra to add additional colors?

You can have as many colors as you want in your logo without any additional charge. In the design stage it doesn't matter how many colors are featured - in fact, many of our designs begin in Black and White with colors being added at later stages. It is true however, that logos that feature many colors may cost more when it comes to reproducing your design on printed material, due to the fact that you may need to utilize four color process printing as opposed to the more economical (and more color accurate) spot color printing.

Should you have any questions that are not listed here, please call one of our representatives, toll free, at 1-800-723-6300.
They are standing by and ready to answer any questions you might have.